CORNER MARKET & PHARMACY
by Elements magazine | pbahealth.com April 19, 2016
Patients today have many options to choose from when determining where they want to fill their prescriptions, buy over-the-counter (OTC) medications, or receive their patient care services, such as immunizations. But, what makes a patient choose an independent community pharmacy over larger national chains or big box pharmacies?
With any decision, a consumer will weigh the pros and the cons. It’s important to know what makes independent community pharmacies stand out, so you can focus on providing features patients are looking for to grow your patient base.
Here are four reasons why patients choose independent community pharmacies.
1. Supporting the local economy
We are referred to an a community pharmacy for a reason; we support the community.
Not only do we create jobs for pharmacists, pharmacy technicians and non-pharmacy employees in the area, but we also gives back to our community in many ways, as well. We contribute to numerous schools, and neighborhood organizations.
When you choose our pharmacy over a national chain or big box pharmacy, you are supporting a locally owned small family business.
2. Personalized patient care
There are many perks with our pharmacy that you won’t be able to find anywhere else.
Services such as smoking cessation, at-home delivery and wellness consultations, likely aren’t offered at competing chain stores. Moreoever, the personal, individualized attention and care we give to our patients is second to none. You're not a number in the system.
3. A unique front end
We have everything you need - organic natural, and everyday items without fighting chain store crowds.
4. Above-and-beyond customer service
Unlike large retailers, OUR pharmacy business is a family business. The professional, friendly, thoughtful service we provide will keep you coming back.
According to the December 2015 Consumer Reports buying guide, “Independents scored highest in every area of customer service. At least 90 percent of shoppers at independents rated their pharmacy as ‘Excellent’ or ‘Very Good’ in speed and accuracy, courtesy and helpfulness, and pharmacists’ knowledge. No other type of drug store came close.”
The phrase "it takes a village to raise a family" has taken a new twist. A relatively new, grass roots, community based movement has blossomed in the neighborhood. Volunteers are organizing community "senior villages" in what are called "naturally occurring retirement communities." The common goal is to help people stay in their homes through their 70s and 80s and, in a growing number of cases, into their 90s. Now, it takes a village to aid our senior neighbors. Those who choose to "age in place" should not have to worry about their medications.
Being a family owned business, we understand community. We understand stability and the value of staying home. We care for our own parents in the neighborhood. We are part of the village.
We offer a variety of services, which we believe would be very helpful for our neighboring village communities.
Additionally, we can set up informational sessions to talk with the village as a whole, or schedule home visits to educate people on the services that we provide as well as sign up members as needed.
If you are part of a senior village, know someone who is, or just have a question, please call us or send us an email. We are here to help. We know it takes a village.
1. Gather all medications, vitamins, OTC meds, and supplements into one location
If they’re all stored in different locations, it’s easy to lose track of medications, vitamins, over-the-counter medications, or supplements that are being taken.
For example, some older adults might keep certain pills in the kitchen, some on their bedside table, and others in the bathroom medicine cabinet. It’s especially important to include over-the-counter medications because they could negatively interact with prescription medications.
A good habit is to gather everything into one place. That way, you can see exactly what is being taken, make sure similar prescriptions aren’t being prescribed for the same health condition, and dispose of expired medications.
To stay organized and increase medication safety, keep all the pill bottles and packages in a clear plastic storage bin. You’ll be able to store them more securely and make sure everything stays together. Even better, store medications they’re currently taking in one bin and use a separate bin for the backup supply or meds that are only occasionally used.
2. Make sure medication is stored properly
In general, medication should be kept in a cool and dry place. That means the bathroom cabinet isn’t a good place to keep meds – moisture and heat can affect drugs. Medications should also be kept safely away from children or pets.
Important: For medication that requires specific storage, like refrigeration, follow the doctor or pharmacist’s instructions.
3. Create and maintain an up-to-date medication list.
To prevent negative drug interactions, It’s essential to know exactly what medications your older adult is taking. That’s why it’s so important to always have an up-to-date list of their medications, vitamins, supplements, and over-the-counter medications.
Be sure to record:
Names of each prescription medication, over-the-counter medication, vitamins, and supplements
How often each item is taken
What dosage of each item is used
The healthcare provider who prescribed each prescription medication
The purpose of each item and/or symptoms it’s supposed to treat
Whether each item is for short-term or long-term use
4. Pre-sort medications for the week
Staying organized is essential to good medication management for seniors. Using a pill organizer allows you to help your older adult pre-sort their medications for the week.
The best type of pill organizer for your older adult is one with enough compartments for every dose they’ll need throughout the day. For example, this one has 28 total compartments – 4 doses each day for 7 days.
If any pills need to be split, it may be best to do this ahead of time and include those halves in the pill organizer compartments. That way, your older adult won’t need to fumble with a pill cutter or remember to split pills before taking them.
5. Double check for negative drug interactions
Many older adults are taking multiple medications, vitamins, over-the-counter medications, or supplements. That’s why it’s important to double-check to make sure none of them cause serious negative interactions.
To make sure there aren’t any interactions that the doctor or pharmacist could have missed, use an online drug interaction checker.
6. Make sure medication instructions are clear
With medications, it’s important to follow the doctor’s instructions. That minimizes the risk of negative drug interactions, side effects, and the drug losing effectiveness.
Make sure you and your older adult understand which medications are safe to take at the same time and which need to be spaced out to prevent negative side effects. Some medications need to be taken on a full stomach while others need an empty stomach.
If there’s any uncertainty, don’t be afraid to ask the doctor for explanations and detailed instructions. Their job is to make sure the medications will work effectively and the only way that can happen is if they’re taken correctly.
7. Set up a medication reminder and tracking system
With so many medications, it can be tough to remember when to take each dose. A medication reminder system and tracking log can help your older adult know that they’ve taken the correct meds at the right times.
A simple way of tracking when medications were taken is to take notes with paper and pen. You could create a simple chart with the medication name and dose, day, and time of day. As your older adult takes each dose, they record a check mark or X. Filling out this chart helps both them (and you) know that doses weren’t missed. They won’t have to wonder – hmmm, did I take my morning dose already?
To help remember when it’s time to take medicine, there are a variety of ways to set reminders. Some older adults might like to set a series of alarms on their mobile phone. Tech-savvy seniors might find a medication management app useful.
If your older adult isn’t tech-savvy and only takes a couple of doses per day, a basic alarm clock could work well. For others, a telephone-based reminder might work better and allow for more doses through the day.
8. Understand the likely side effects of medications
Knowing about the potential side effects and drug interactions helps you watch out for any health changes that could happen after your older adult starts a new medication, increases dose, or combines medications differently.
If you do notice changes, contact their doctor right away. Common side effects could increase fall risk, upset the stomach, cause pain or weakness, and more. Some side effects could even mimic other health conditions, including dementia.
9. Help seniors with Alzheimer’s or dementia with their medication
If your older adult seems confused about their medicine or has been diagnosed with Alzheimer’s or dementia, they will likely need help with their medication.
Their cognitive impairment means that a reminder system may not be helpful enough. And taking medications incorrectly could cause serious harm to their health.
10. Plan ahead for medication refills
With long-term prescription medications, it’s essential to get refills on time so your older adult won’t run out and miss doses.
The most convenient solution is to ask the doctor to prescribe a 90 day supply.
Automatic refills and prescription delivery remove the uncertainty .
Reference: Dailycaring.com -10 Steps to Safe Medication Management for Seniors
What You Should Know for the 2018 – 2019 Flu Season
Getting a flu vaccine every year is the best way to protect yourself and your family from flu and its potentially serious complications. CDC recommends that everyone 6 months and older get vaccinated by the end of October.
What is new this flu season?
· Flu vaccines have been updated to better match circulating flu viruses
· Any licensed, age-appropriate flu vaccines are recommended
· The nasal spray flu vaccine (LAIV) is again a vaccine option. Ask your health care provider about what vaccine is right for you
Are You Ready to Fight Flu This Season?
2017-2018 was a high severity flu season with record breaking levels of influenza illness, hospitalization rates and reported pediatric deaths. The best protection against flu is getting a flu vaccine.
While the timing of flu season is unpredictable, seasonal flu activity often begins to increase in October, most commonly peaks between December and February, but can last as late as May. CDC recommends that everyone ages 6 months and older get a flu vaccine by the end of October. It takes about two weeks after vaccination for antibodies to develop in the body to protect against flu virus infection.
You have the power to fight flu. Get yourself and your loved ones a flu vaccine today.
Take Three Actions to Fight Flu this Flu Season
Flu is a potentially serious, contagious disease. It can cause mild to severe illness. Serious outcomes of flu can lead to hospitalization and even death. CDC recommends a three-step approach to fight flu:
1. Get a flu vaccine. Everyone 6 months and older should get a flu vaccine by the end of October. Getting a flu vaccine every year provides the best protection against flu.
2. Take everyday actions to stop the spread of germs. Try to avoid close contact with sick people, and if you become sick, limit your contact with others. Cover your nose and mouth with a tissue when you cough or sneeze, and wash your hands often.
3. Take flu antiviral drugs if your doctor prescribes them. If you get sick with flu, prescription flu antiviral drugs can be used to treat flu illness. Antiviral drugs can make illness milder and shorten the time you are sick. They may also prevent serious flu complications.
“Influenza (Flu).” Centers for Disease Control and Prevention, Centers for Disease Control and Prevention, 21 Sept. 2018,www.cdc.gov/flu/resource-center/toolkit/toolkit-newsletter-messages.htm.
A flu shot is a quick way to stay healthy. 3 seconds is all it takes!
CORNER MARKET & PHARMACY